Complaints and Appeals

Complaints and Appeals Policy

Complaints and Appeals Flowchart

Download Complaints and Appeal flowchart

Complaints and Appeals Form

To submit a complaint or appeal, please complete below form

img.wp-smiley,img.emoji{display:inline !important;border:none !important;box-shadow:none !important;height:1em !important;width:1em !important;margin:0 .07em !important;vertical-align:-.1em !important;background:none !important;padding:0 !important;}.booking-sec2{padding:50px 20px 50px 60px;}div.custom-radio input{opacity:inherit !important;color:#000 !important;}div.custom-checkbox input{opacity:inherit !important;margin-left:-20px !important;}.nf-form-fields-required{display:none;}.course-menu ul li.booknow-link a{background-color:yellow;padding-left:20px;padding-right:20px;}span.cs_course_description_expand{display:none;}div.cs_course_price::before{content:"Online Special $";}div.cs_course_price_saving:before{content:"save $";}div.cs_course_price_saving:after{content:" off full course price";}div.cs_course_description_short{display:none;}div.cs_course_location{display:none;}div.cs_course_list_row{font-size:12pt;}div.cs_course_date{font-weight:500;}a.cs_course_button{margin-top:15px;}.top-menu ul li a{padding-left:28px;padding-right:28px;}.breadcrumbs{background:#fff;}.breadcrumbs .current{color:#2e5f9b;}.drawerHeadForm{font-size:12pt;margin:12px 0px 0px 3px;padding:8px 0px 8px 12px;font-weight:bold;color:#1c3960;background:linear-gradient(#73a0c6,#a6dbf9,#84c7f5,#aeeafb);border-left:solid 1px #1d4b84;border-right:solid 1px #1d4b84;border-top:solid 1px #1d4b84;border-bottom:solid 1px #1d4b84;}div.drawerForm{background:rgba(234,234,234,.17);border-left:solid 1px #1d4b84;border-right:solid 1px #1d4b84;border-bottom:solid 1px #1d4b84;}div.csFormSubmit input{padding:5px 15px;border-radius:10px;background:#a6dbf9;border:solid 1px #1d4b84;font-size:18px;text-transform:uppercase;font-weight:400;}.contentTermsShort a{color:#1341ea;font-weight:400;}div.cs_payment_method_link{background-color:transparent;margin:24px auto 24px auto;width:380px;}div.cs_payment_method_link:hover{background-color:transparent;}.norto{font-size:20px;}.top-menu ul li a{padding-left:22px;padding-right:22px;}.nf-form-content .nf-field-element .ninja-forms-field:not(select){padding:10px;border-radius:15px;}.nf-form-content .nf-field-container.listselect-container .nf-field-element .ninja-forms-field{padding:10px;border-radius:15px;}.nf-form-content .nf-field-container.button-container .field-wrap{background-color:#f9f9f9;color:#fff;}.nf-form-content .nf-field-container.button-container .nf-field-element .ninja-forms-field{background-color:#f9f9f9;border-style:solid;border-color:#f9f9f9;color:#fff;}#nf-form-35-cont{border-width:2px;border-style:solid;border-color:#0858a8;padding:30px;}.nf-form-content .nf-field-container #nf-field-214-wrap .nf-field-element .ninja-forms-field{background-color:#0858a8;border-width:1px;border-style:solid;border-color:#0858a8;color:#fff;padding:10px 20px;text-transform:uppercase;}.nf-form-content .nf-field-container #nf-field-214-wrap .nf-field-element .ninja-forms-field:hover{background-color:#2276bf;border-width:1px;border-style:solid;border-color:#2276bf;color:#fff;text-transform:uppercase;}